Vice President, Customer Excellence at TransEnterix
As Vice President of Customer Excellence, Mr. Long is responsible for leading and directing global initiatives for our Field Service, Customer Service, Product Support Services, Logistics and Supply Chain teams in support of our Senhance Surgical System. Prior to TransEnterix, Mr. Long was a US Senior Field Service Manager at Intuitive Surgical with a successful 10-year tenure. Mr. Long also served in the United States Air Force, as a Staff Sergeant, working on tactical fighter aircraft as an Electrical & Environmental Control System Specialist. Mr. Long received his Bachelor of Science in Leadership with a concentration of Management from Trident University.
Vice President, Customer Excellence
November, 2015 - present