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Vernon Everitt

Managing Director, Customers, Communication and Technology

Vernon is responsible for TfL's customer and technology/data strategies and their delivery. These put customers at the heart of the organisation's operations.

This includes accountability for fares and payment operations, contact centres, customer information, marketing and customer insight, media relations, public affairs and travel demand man...

Roles at Transport for London

  • Managing Director, Customers, Communication and Technology

    Current role

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