Marie Almstedt

Marie Almstedt is a seasoned professional with extensive experience in customer service management and team leadership. Currently serving as Partner & Performance Manager at 3 Sverige since March 2013, Marie oversees outsourced customer service offices across Sweden, managing vendor agreements and driving process improvements. Previous roles include Team Manager for both Business and Consumer Contact Centers, where responsibilities encompassed team leadership, recruitment, and ensuring performance success. Marie's background also includes positions such as Driftkoordinator/Real Time Manager, and managerial roles at Coop Sverige, alongside early experience as a childcare worker at Hoppetossa. Marie holds a Gymnasieexamen in Barn och Fritid from Didaktus Praktiska.