Joseph Stein has served in various roles within TriMet since 1996, currently holding the position of Assistant Manager in the Operations Command Center, focusing on service quality. In this capacity, Joseph oversees the movement of revenue service vehicles on the MAX Light Rail system, provides troubleshooting support, and collaborates on fleet management. Previous experience includes roles as Rail Supervisor, where responsibilities encompassed incident response, customer service, and vehicle maintenance; Rail Operator; Bus Operator; and Mini-Run Operator. Education includes attendance at Portland Community College from 1993 to 2008.