Anand Jacob

Anand Jacob currently serves as the Head of Contact Center Technology & Retail Bank Applications at Truist, overseeing the development of Contact Center Technology Solutions and Retail Banking Sales & Service Solutions since January 2020. Prior to this role, Anand held the position of Consumer Sales & Service Technology Director at Truist, managing Sales and Service Technology solutions for Private Wealth Management, Mortgage, and Retail businesses. Anand's extensive experience includes a decade at SunTrust in various leadership roles, such as SVP - Salesforce Delivery Manager for Private Wealth Management and Salesforce Delivery Lead for Wholesale Banking Transformation. Anand's career began at ARGO Data Resource Corporation as a Technical Service Engineer, contributing to the implementation of financial technology systems for leading financial institutions.