Wen Ciu Lee Koo possesses extensive experience in operations management within the cruise and tourism industries, highlighted by a tenure at Intercruises Shoreside and Port Services from July 2016 to July 2021, serving in various roles including Global Turnarounds Manager and Asia Regional Operations Manager. Key responsibilities included ensuring high-quality service delivery, managing turnaround operations across multiple regions in Asia, and overseeing the planning and execution of operational strategies. Currently, as the Head of Operations APAC for TUI Musement, Wen Ciu Lee Koo is focused on enhancing guest satisfaction and optimizing resource management across several Asian markets. Educational qualifications include a Master in Public Relations and Event Organisation from INSA and additional courses in Business Chinese, Social Psychology, and Artificial Intelligence.
Location
Singapore
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