Florence Tavener

Florence Tavener is a seasoned professional in customer business management and e-commerce, currently serving as a Customer Business Manager/Senior NAM at Twinings since June 2022, overseeing key channels such as Co-op, Holland and Barrett, Wholefoods, Boots, and Nisa. Prior to this role, Florence held a position as Customer Development Manager/NAM at Twinings, focusing on online channel strategy and growth, specifically with Ocado and Grocery E-commerce. Previous experience includes E-Commerce Account Manager at Percy’s Bakery Limited and Business Development Manager at Potter & Moore Innovations Ltd. Florence's career began at John Lewis & Partners, where roles spanned from Junior Brand Manager to various buying and management positions in beauty, boyswear, schoolwear, and homeware. Educational background includes studies at Farnborough Sixth Form College and The Holt School.