Data Analytics Manager

Hi! Before diving into the job details, let's give you some context on who we are and what to expect when joining the team.

Typeform has seen significant change since it was founded 10 years ago. We’re expanding from a small Barcelona-based business to a truly international and remote company. Our vision is a world of more personal business relationships. We believe we can create that world by living our mission: To bring people closer with better conversations.

To do so, we look for people who are curious, ready to own their objectives, and passionate about taking organizations to their next chapter. But we are aware it’s not for everyone, our environment is perfect for those willing to become a change agent and roll up their sleeves to build our rocket ship.

The Analytics Manager of the funnel team has a huge (but achievable!) task ahead of them. You will be leading a team of (seriously bright) data analysts focused on helping Typeform grow as a business.

Every one of your colleagues here will be some of the most interesting, intelligent and well-travelled people you have worked with. And, we’ll be relying on you for your experience in Sales and Marketing reporting and analysis, as well as your strong background in Business Intelligence.

Our data platforms are incredibly advanced, fronted by Looker as our visualisation and reporting tool. We need to build simple and intuitive reporting that accurately reflects our business processes, and we need to build advanced analytics capabilities that follow our daily, weekly and monthly business review cadence.

The role will directly manage members of the Data Analytics team, and will be committed to people development, mentoring and support. The role will communicate and work with senior directors, managers and individual contributors across Typeform.

Experience in a dynamic start-up/scale-up environment is great, but equally important is experience of strong governance and scalable practices learnt from a blue-chip business.

This is a dream job for an experienced and motivated individual to join the Data Team of such an exciting business with such a gorgeous product.

Job Description

• Take ownership of Sales and Marketing reporting and KPIs at Typeform.
• Ensure increased use of automated reports and data visualisation to reduce reliance on manual/bespoke reporting.
• Ensure the further development of reporting to ensure information can be easily interpreted to improve performance and meet the needs of all stakeholders.
• Ensure your team’s BAU and project work is aligned with the data science, data enablement and other data analytics teams.
• Ensure new business processes (new features, marketing campaigns, organisational changes, etc.) are reflected in reporting and analytics in a timely manner.
• Ensure the team delivers all required reporting on time, to the highest quality and in the most efficient way.
• Ensure all work in the team is prioritised clearly against the company strategy and team objectives.
• Fulfil a strategic role on the Data Team’s Leadership Team

Experience

Essential

• Experience of SQL, data warehousing concepts and advanced analytics
• Experience of managing staff
• Experience of highly-performant Business Intelligence practices
• Experience in developing performance reporting for Sales and Marketing teams
• Experience in using data visualisation tools
• Experience in training and developing staff

Desirable

• Experience in a start-up/scale-up SAAS business
• Experience with Salesforce
• Experience with Looker

Skills

Essential

• Analyse highly complex data sets
• Communication skills and report writing
• Lead and manage change
• Support and inspire staff
• Understand and interpret information for different audiences
• Work under pressure and prioritise

We're now a remote-first company. You'll be made to feel at home from the first moment, thanks to our thoughtfully designed remote onboarding. You'll get a €1,000 one-off payment to kit out your home office, plus €120 per month to cover any extra expenses. Other benefits include flexible working hours, a learning and development budget and private health insurance.

To fulfill our vision (Bring people in) and mission (To bring people closer with better conversations), our 500 remote Typeformers from 55 different countries come together to live up and deliver on that promise.

In addition to being a validation of what we've built, our recent $135 million Series C funding round will fuel us to accelerate our product development, nurture emerging technologies, expand headcount, and deepen strategic partnerships across our platform with this investment. Why? Simply because 89% of companies say online is their principal customer interaction channel. Yet, only 34% of companies treat customers as unique individuals.

Are you ready to join us and make a difference?

Today, more than 2.5M people from all over the world use Typeform. We celebrate the diversity of our customers, and we want our employees to reflect those differences. At Typeform, we're committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We aim to be an equal opportunity workplace.