Jai Malkani

Senior Director of Product, Customer Obsession at Uber

Jai Malkani is the Senior Director of Product, Customer Obsession at Uber. Jai in 2017 and was promoted to his current role in 2019. In this position, he is responsible for creating magical customer experiences for Uber Drivers, Riders, Eaters, and Couriers — across Billions of trips a year. Before joining Uber, Jai spent seven years with VMWare, lastly as the Head of Product, Multi-Cloud SaaS Management. Prior to that, he was a Senior Product Manager with Symantec. Jai holds a BE, Computer Engineering from the University of Mumbai, an MS, Computer Science from Union College, and an
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