Oswaldo Fernandez is an experienced IT professional with a focus on help desk and support roles. Currently serving as a Help Desk Specialist at Ultrafabrics since June 2022, Oswaldo previously held positions including Tier 2 Support at Integrated Computer Services, Inc., and Network Specialist at Business Machine Technologies, Inc., where onsite support was provided to a major client, Salson Logistics. Oswaldo also worked as an IT Field Technician for an investment banking firm in Manhattan and as a Data Center Operations Technician at TierPoint, delivering level 1 support in a colocation data center. Educational qualifications include an Associate of Applied Science in Network Administration from Bergen Community College and a CCNA Routing and Switching certification from Pearson.