Suzanne Jacobs

Suzanne Jacobs currently serves as the Patient Support Systems & Digital Strategy Associate Director at United Therapeutics Corporation, where responsibilities include overseeing the selection, development, and performance of systems supporting patient engagement programs. Prior to this role, Suzanne spent 30 years at Blue Cross NC in various positions, ultimately as Technology Innovation Manager, where leadership focused on maximizing value through full-stack development teams. Previous roles included Business Solutions Architect and Sr. Portfolio Analyst, emphasizing problem-solving and application portfolio management. Early career experience includes claims service roles at Blue Cross Blue Shield of Florida. Suzanne holds a BA in Political Science, Journalism, and Eastern European Studies from the University of Florida and an MBA and MHA from Pfeiffer University.