Thomas Marsden is a senior operations manager for eCommerce at Universal Music Group since February 2021, where responsibilities include overseeing eCommerce operations in the UK and managing various stakeholders. Prior to this role, Thomas served as eCommerce manager at Rough Trade from January 2016 to February 2021 and held the position of head of eCommerce and customer success at Rise Record Shop from April 2013 to January 2016. Earlier career experience includes serving as assistant manager at Sonshine in 2012 and technical assistant in January 2012. Thomas Marsden holds a Bachelor of Science degree in Creative Music and Sound Technology from the University of Portsmouth, obtained between 2008 and 2011.
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