Kristen Noblit

Kristen Noblit currently serves as a Senior CX Manager at Unum since October 2025. Prior to this role, Kristen held the position of Consumer Experience Manager at BlueCross BlueShield of Tennessee from December 2017 to October 2025, where Kristen led a Voice of the Customer program and utilized NPS data for experience enhancements. Additionally, Kristen contributed as a Market Analyst II, conducting consumer research and facilitating empathy workshops. Kristen's career began at the University of Tennessee at Chattanooga, where Kristen worked as a Senior Research Associate for ten years, performing statistical analyses and collaborating on data-driven policy improvements, and as a Testing Supervisor responsible for managing national standardized exam administrations. Kristen holds a BS in Psychology from The University of Tennessee at Chattanooga.