Pearl Singporewalla

Pearl Singporewalla is the Director of New Programs at upGrad. Prior to this, they worked as a Supervisor for Customer Service at Jet Airways from March 2004 to June 2014. At Jet Airways, they oversaw the Airport Services team of 80 members and was responsible for ensuring coordination and team work, as well as maintaining “On Time Performance” of Jet Airways at all times. Pearl was also in charge of the launch of the online “Airport Portal” at Bangalore, a one stop link for updates and access of all data across airports. Other notable projects they have undertaken include the system upgrade from the ACSI (Airport Check-in System Integrated) version of SABRE to the latest version of SSCI (Sabre Sonic Check-In) at Bangalore station, for which they conducted two day training for all team members over a period of 3 months.

Pearl Singporewalla has a post graduate certification in digital marketing and communication from MICA | The School of Ideas. Pearl also has a certificate of achievement in train the trainer from Dale Carnegie Training India. In addition, they have diplomas in cyber law from the Asian School of Cyber Law and in tourism and travel services management from IATA/UFTAA International Travel & Tourism. Finally, they have a BSc in geology from Pune University.

They work with and Khushboo Gandhi - Associate Director - Program. Pearl Singporewalla reports to Phalgun Kompalli, Co-founder.