Saurabh Shah

Vice President of Customer Success at Usermind

As Vice President of Customer Success, Saurabh leads the technical sales & customer onboarding and adoption aspects of the business. For the past 20+ years Saurabh has led teams at companies like HP Software, Opsware (acquired by HP), and Apptio (successful IPO in 2016). Prior to Usermind, Saurabh held senior level positions building out teams in Customer Success, Solutions Consulting, and Professional Services at early stage companies including Synthesio, RedeApp, and Suplari. Saurabh has extensive experience with scaling early stage pre-IPO technology companies and selling, implementing solutions, and driving adoption for large multinational customers.

Timeline

  • Vice President of Customer Success

    Current role

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