Shannon Barlow has extensive experience in customer success and tax analysis, currently serving as the Principal Customer Success Account Manager at Vertex Inc., where roles have included Lead and Senior Customer Success Account Manager, as well as Tax Research Analyst - Associate Principal since January 2007. Prior to this, Shannon Barlow worked at First American Financial Corporation from 1998 to 2006 as a Tax Processor II, developing a solid foundation in tax processing and client relations.
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