Joaquin Palmieri

Joaquin Palmieri is a seasoned Senior Customer Success Manager currently at Vertice since May 2025, previously holding the same title at MikMak from January 2021 to May 2025, where responsibilities included managing a multi-million dollar portfolio for top clients and driving product adoption aligned with business goals. Joaquin played a key role in expanding business presence into the EMEA region and collaborated with product and engineering teams to prioritize customer-centric developments. Earlier experience includes account management at Energy BBDO, an analyst role at Nielsen, and eCommerce analysis for GalaXeed e-Solutions, showcasing a diverse background in customer success, data management, and campaign execution. Joaquin holds a Bachelor of Science in Integrated Marketing Communications from Ithaca College and an IB Diploma from Shanghai Community International School.