Ressie Serna-Law

Business Support Manager (SG, MY & PH) at ViewQwest

Ressie Serna-Law has a diverse work experience spanning over a decade. Ressie'smost recent role was as a Business Support Manager at ViewQwest, where they managed operations in Singapore, Malaysia, and the Philippines. Ressie held this position from January 2020 to the present. Prior to that, Ressie worked as a Customer Success Manager at ViewQwest, where they played a crucial role in driving opportunity creation and supporting special projects. Ressie held this position from January 2019 to December 2019. Ressie also worked as a Senior Account Manager at ViewQwest from January 2017 to December 2018.

Before joining ViewQwest, Ressie worked at NTT Communications as an Account Manager from October 2015 to November 2016. In this role, they focused on securing new strategic accounts and building relationships with clients. Additionally, they analyzed technical solutions and coordinated all dealings with the accounts.

From October 2012 to September 2015, Ressie held the position of Senior Sales Account Manager at ViewQwest. Prior to that, they worked at LGA Telecom Pte Ltd as a Senior Account Manager from October 2009 to September 2012. Ressie also gained experience as a Senior Technical Support at Accenture from March 2008 to March 2009, and as a Customer Care Associate at HSBC from May 2007 to September 2007.

Furthermore, Ressie has experience working at TELUS International Philippines as a Team Captain on the DELL account from August 2004 to May 2007. Ressie began their professional career as a Fulfillment Specialist at Digital Telecommunications Philippines from July 2003 to July 2004.

Ressie Serna-Law earned a Bachelor's degree in Broadcast Communication from the Polytechnic University of the Philippines, graduating with Cumlaude honors. This educational achievement was accomplished from 1999 to 2003.

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