Micheal Gibson

Micheal Gibson is an experienced Infrastructure Engineer I specializing in software support at Vizient, Inc since June 2018, where performance and reliability of enterprise systems have been optimized through proactive root cause analysis. Prior roles include Associate Infrastructure Engineer and Support Specialist at Vizient, where high-priority issues were resolved, reducing escalations to Tier 3 support, and technical liaison responsibilities during software rollouts ensured seamless implementations. Previous experience includes IT support at Infosys BPO with a 90% first-call resolution rate and as a Service Desk Representative at Anthelio Healthcare Solutions. Micheal started a career at Fujitsu Network Communications, coordinating upgrades for retail systems and executing remote diagnostics. Micheal holds a Bachelor of Science in Information Technology with an emphasis in Cybersecurity and Computer Forensics from National American University-Mesquite.