Natalie Amancio

Natalie Amancio is an experienced professional specializing in customer success and operational management. Currently serving as a Customer Success Manager at Voxy since April 2022, Natalie previously worked as a Customer Success Coordinator at SM Places, where responsibilities included managing the Customer Success and Technical Support team, ensuring client satisfaction and project success. Natalie's extensive background includes roles such as Workplace Manager at Ferrero, where duties involved consolidating processes for industrial and commercial operations; Facilities Coordinator at Hyundai Motor Brasil, overseeing service quality; Facilities Project Coordinator at Thomson Reuters, managing real estate portfolios across Latin America; Internal Communication Analyst at Delphi Automotive Systems, producing corporate communication; and English Teacher at the Richard Hugh Fisk Foundation, developing partnerships with local schools. Natalie holds a Bachelor's degree in Communication with a focus on Journalism from USCS - Universidade de São Caetano do Sul.