Mohamed Yehia is an experienced IT professional with extensive expertise in system administration and engineering. Currently serving as a System Admin Supervisor at Wasla Outsourcing since January 2019, Mohamed Yehia is responsible for installing, configuring, and managing the ManageEngine ticketing system while ensuring high availability and performance of IT infrastructure. Previous roles include a System Engineer at I-Sourcing, where responsibilities included managing virtual servers, and IT Section Head at Confield-MENA, focusing on server installation and troubleshooting. Earlier experience as Technical Support Supervisor at Daltex Corporation involved ensuring seamless interconnectivity of desktop computers and diverse company servers. Mohamed Yehia holds an Associate's degree in Computer Science with a major in Information Technology from Future Academy, completed between 1999 and 2003.