Erin Shirreff

Erin Shirreff is a dedicated professional with extensive experience in client experience operations and team management. Currently serving as the Manager of Client Experience Operations at Wealthsimple since February 2021, Erin oversees deposits, withdrawals, and internal transfers, while co-leading the employee resource group for parents within the organization. Previous roles include Associate Director and Manager of Client Experience at WE.org, where Erin significantly improved client satisfaction metrics, and Admissions Officer at Greenwood College School, achieving high acceptance rates and fostering community relationships. With a Bachelor’s degree in Sociology from Durham University, Erin possesses strong skills in relationship management, public speaking, and organizational efficiency.