Melissa Schoonover

Melissa Schoonover serves as the Head of Business Controls & Testing at Western Alliance Bank, responsible for the design and oversight of the Bank’s 1st Line of Defense Business Controls and Testing program. Previously, at MUFG, Melissa held multiple roles including Managing Director for the Enterprise Horizontal Control Program and Head of Enterprise Fraud Management, focusing on key risk functions for the Chief Financial Officer organization. Melissa's extensive experience at Bank of America includes roles such as SVP for Portfolio Initiatives and Business Control Manager within the Enterprise Fraud section, as well as significant contributions to mortgage servicing and government-related programs. Education consists of a Bachelor of Arts in Business from Ashford University.