Mahmud Ghouse

Mahmud Ghouse is an experienced operations professional currently serving as a Lead Associate at WNS since February 2024. Previously, Mahmud worked at Daraz from September 2019 to February 2024, where roles included Logistics Executive, responsible for issue resolution, manual system status updates, and ensuring customer and driver satisfaction for third-party couriers. Mahmud also held positions as a Junior Logistics Executive and Logistics Intern at Daraz, as well as a Restaurant Crew Member at Softlogic Restaurants Pvt Ltd, focusing on front counter operations and training new recruits. Mahmud holds a Master of Business Administration (MBA) and a Bachelor's degree in Business Administration and Management from the University of Bedfordshire, along with a High School Diploma and a Foundation in Business Management from the British College of Applied Studies.