Michelle MacCarthy

Michelle MacCarthy is an accomplished executive with extensive experience in customer success and experience management. Currently serving as Chief Customer Officer at Wrike, Michelle previously held the position of Global Vice President of Customer Experience at Unit4, where responsibilities included leading Customer Success Management and launching new initiatives in Critical Customer Situations and Customer Experience Transformation. Michelle's career includes significant roles at Flexera, Vibes, Sears, and various marketing positions in organizations such as Bed Bath & Beyond and Fordham University. Michelle holds an MBA in Global Management from the Gabelli School of Business at Fordham University and a Bachelor of Science in Business Administration with a focus on marketing from Miami University.