Mahbuba Ziyatli

Mahbuba Ziyatli is the current Director of the Human Capital Management Department at Yelo Bank, where responsibilities include driving employee development, talent acquisition, and performance management to align HR objectives with business goals. Prior to this role, Mahbuba served as the Branch Manager at Yelo Bank, enhancing operational excellence and team performance. Experience also includes serving as the Director of the Customer Services Department at Bank VTB Azerbaijan, where strategic service standards were developed, and as a Senior Customer Service Specialist at AccessBank Azerbaijan, focused on optimizing client service delivery. Early career roles encompassed economic forecasting and policy analysis as a specialist economist at the Ministry of Economic Development of Azerbaijan and as an economist at the State Anti-Monopoly Policy and Entrepreneurship Assistance Agency. Mahbuba holds a Bachelor's degree in State Economy Regulation and completed a Non-Degree program in Finance and Credit, with ongoing studies for an Executive MBA in Business Administration at Leaders Excellence at Harvard Square.