Kassidy Butler is a Solutions Engineer at Zapier since August 2022, previously serving as a Product Advocate. Prior experience includes roles at Guru from February 2020 to August 2022, where Kassidy excelled as a Product Specialist, Technical Support Specialist, Inbound Account Development Representative, and Outbound Account Development Representative, consistently achieving a 100% customer satisfaction score. Kassidy's expertise encompasses leading customer consultations, enhancing product activation through data analysis, and optimizing onboarding processes. Earlier experience at Mondo as an Account Director involved client relationship management and talent recruitment. Kassidy holds a Bachelor of Science degree in Strategic Communications - Advertising from West Virginia University, completed in 2019.