Jeannette (Carter) Leong serves as Vice President Marketing AMER at Zendesk since June 2018, where responsibilities include evaluating and executing marketing strategies to optimize revenue growth and utilizing data analytics to enhance customer acquisition and retention. Previously, Jeannette held senior marketing roles at Optimum Marketing Solutions Inc, including Senior Director Marketing AMER, and led initiatives as the Marketing Director for Management Consulting at PwC, focusing on business transformation and significant revenue generation within the Power and Utilities sector. Earlier experience includes a Marketing Manager position at BearingPoint, where Jeannette implemented marketing strategies across various industries. Jeannette holds an MBA in Marketing from the University of San Francisco and has pursued executive education in leadership from the University of California, Berkeley, along with participation in the Women's Leadership Program at Saint Mary's College of California.
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