Ross Jesseau

Ross Jesseau currently serves as Principal Specialist and Enterprise Account Executive for WEM AI at Zendesk, having joined the company in April 2024. Prior to this role, Ross was a Senior Account Executive at Zendesk QA (Klaus) from August 2023 until its acquisition by Zendesk. Ross's experience includes serving as Sales Manager for Mid-Market at Ada, where leadership of a team of Account Executives focused on companies with 100-1000 employees and development of go-to-market initiatives were key responsibilities. Ross also contributed to scaling Ada's global enterprise practice as a Senior Enterprise Account Executive, emphasizing API integrations and complex sales management. Earlier roles included Enterprise Account Executive and Enterprise Account Manager at Softchoice, where relationship management and growth of a greenfield territory were pivotal achievements. Ross holds a Bachelor of Arts in Criminology from Carleton University, completed in 2015.