Thais Munhoz

Thais Munhoz currently serves as the Global Manager of Marketing Automation and Program Management at Zendesk, where innovative project management tools have been implemented to enhance collaboration among over 90 stakeholders, effectively managing a substantial volume of requests and coordinating a team of specialists. Previously, Thais held various roles at Zendesk, including Sr. Specialist in Global Engagement Marketing, where a unified prospect nurture model was developed across 13 languages, improving campaign efficiency. Thais's experience also includes positions at Veritas Technologies LLC, where impactful marketing strategies were executed, and roles at FIS Brasil and HNC Servicos, focusing on fraud prevention and administrative support. Thais is also a co-owner of KS Empório & Bistrô and holds a Bachelor's degree in Marketing from Universidade Anhembi Morumbi.