Katarzyna Mendrek

Katarzyna Mendrek is a knowledgeable professional in the field of knowledge management and education, currently serving as the Knowledge and Education Manager at zooplus since May 2023. Prior experience includes roles as Knowledge Management & Localisation Manager at Papaya Global and various positions at Azimo, where responsibilities involved building customer support knowledge bases, managing tools and processes, and enhancing customer service experiences. Prior technical support experience at InPost and additional customer service roles demonstrate a strong foundation in customer interaction and support. Education includes a postgraduate degree in Project Management from Krakowska Szkoła Biznesu UEK and an engineering degree in Energetyka from Politechnika Krakowska im. Tadeusza Kościuszki.