Eddie Fields is a Chief Operating Officer with extensive experience in contact centers and customer experience. With a background in various roles within different companies, including being a Director of Global Customer Care, Eddie has showcased their expertise in leading and optimizing customer service operations. With a strong educational foundation from Queens College and Archbishop Molloy High School, Eddie has established himself as a seasoned professional in the industry.
January 1, 2024 - present
January, 2019
January, 2018
February, 2017