Eddie Fields

Chief Operating Officer at 1-888-GO-ANSWER!

Eddie Fields is a Chief Operating Officer with extensive experience in contact centers and customer experience. With a background in various roles within different companies, including being a Director of Global Customer Care, Eddie has showcased their expertise in leading and optimizing customer service operations. With a strong educational foundation from Queens College and Archbishop Molloy High School, Eddie has established himself as a seasoned professional in the industry.

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Timeline

  • Chief Operating Officer

    January 1, 2024 - present

  • Senior Vice President - Contact Centers

    January, 2019

  • Vice President - Contact Centers

    January, 2018

  • Independent Consultant - Contact Centers

    February, 2017