As a market leading digital platform service provider for customer experience insight and management, Digital 100 has been committed to using data intelligence technology to build an online service platform for the collection, insight and analysis of user experience feedback data since its establishment in 2006, combined with the reach ability of hundreds of millions of public domain consumers at home and abroad.  For large enterprises and institutions to provide one-stop digital insight analysis services from demand mining, new product testing, brand research, to user analysis.  
To help enterprises to realize the digital transformation of customer experience management closed loop, the number one hundred independent research and development of the private domain experience management and operating software platform - experience treasure CEMPRO, help enterprise based on the design of the customer journey, build up capability of all user feedback channel data acquisition, through experience, social, behavioral and fusion, and operations, such as multi-source data,  AI technology, analysis model and knowledge graph are used to build a software platform for whole-process experience management based on insight analysis, decision making and action, and user life-cycle operation, so as to enable scenario-oriented experience optimization, user loyalty and re-purchase rate improvement, and experience-driven innovation growth of enterprises.  
With the comprehensive ability of powerful data + service +XM software platform +XM industry solutions, Digital 100 has been serving more than one thousand large customers for a long time, covering finance, Internet, technology, FMCG, retail, real estate, and public utilities, becoming the leading XM brand in the market and the trusted XM partner of large customers.

数字100体验驱动未来

This department focuses on managing client relationships and driving business growth through effective account management.

Client Services

This department oversees the management of operational processes and data analytics to support organizational efficiency and decision-making.

数字100体验驱动未来

Org chart

Teams

Client Services

Operations and Data

Offices

数字100体验驱动未来

Org chart

Teams

Client Services

Operations and Data

Offices

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