Denise A. is an experienced professional currently serving as a Senior Customer Success Specialist and Process Improvement Project Manager at 100Plus since March 2021. Denise has also been a Human Resources Operations Assistant at CareFirst BlueCross BlueShield since November 2022. Prior roles include Provider Operations Specialist at ServiceChannel, Technical Expert and Technical Specialist at Apple, Assistant Store Manager at PACSUN, and Customer Service Lead and Sales and Service Specialist at Gap. Denise holds a Bachelor of Science in Psychology from the University of Maryland Global Campus and an Associate of Arts in General Studies from the Community College of Baltimore County.
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