Rashay (Shay) B.

Shay B. has a diverse work experience spanning over several years. Rashay (Shay) started their career at United Tax as an Administrator/Network Administrator, where they provided IT support and set up network servers. Rashay (Shay) then worked at DeepBlue, editing web content for a women's health project. Shay also had web development roles at Ari Jay's Furniture and Birmingham Daiquiris, where they created websites.

Rashay (Shay) gained experience in stockroom operations and management at G&K Services, where they processed orders and communicated with multiple locations. During their time at G&K Services, they also took on an accounts payable and manufacturing role.

Shay worked as an RST/CST at Support.com, providing help desk support to customers remotely. At American Family Care, they held the positions of IT Helpdesk I and Application Analyst, where they managed helpdesk tickets, troubleshooted EMR applications, and oversaw application updates and fixes. Rashay (Shay) also performed EMR implementation and network testing for clinic, corporate, and franchise locations.

Currently, Shay is working as a Customer Support Specialist at 1010data. In this role, they receive client requests and issues, responds to customer inquiries, and communicates instructions and information to various departments for resolution.

Throughout their work experience, Shay has demonstrated technical proficiency, customer service skills, and the ability to work effectively with cross-functional teams.

Rashay (Shay) B. has a diverse education history. In 2004, they enrolled in The Art Institutes and completed a Bachelor of Arts (B.A.) degree in Media arts in 2008. Following that, in 2014, they obtained a certification in Front-end Development from Treehouse Inc. The same year, they also acquired a certification in PHP from the same institution.

In 2015, Rashay obtained a Master's degree in Information Technology from the University of Arkansas Grantham, which they pursued between 2016 and 2019. Additionally, they obtained a certification in Front-End Development in November 2014, although the institution granting the certification is unspecified.

Furthermore, Rashay holds an AdWords Fundamentals Assessment certification received from Google AdWords Marketing in April 2018.