Ryan Valera

Support Engineer II at 101domain.com

Ryan Valera has over 16 years of professional experience. In 2021, they began working as a Support Engineer II at 101domain.com, providing quality customer facing solutions for inquiries regarding DNS, hosting, SSL certificates, email services, website applications and other related products. Ryan also monitors the reliability of infrastructure and works with Development and Marketing teams to improve company services and the customer experience. From 2005 to 2014, Ryan was a Computing Specialist at Rutgers University - Newark - Academic Technology Services, where they designed and managed the success of educational technology facilities across campus, enhanced coursework with the integration of hardware and software tools, and collaborated with vendors on projects. From 2014 to 2021, Ryan was an Inventory Site Manager at Robert Wood Johnson Barnabas Health - Livingston Inventory Services, where they managed the fulfillment of 40+ staff members, assigned and monitored their tasks across medical facilities, and successfully led contracted jobs and achieved an accurate inventory by monitoring data and conducting inhouse audits to staff.

Ryan Valera obtained a Bachelor's degree in Telecommunications and Network Management from DeVry University between 2000 and 2003. Ryan also holds certifications from Amazon Web Services (AWS), Red Hat, and Cisco, including an Amazon Web Services Solutions Architect Associate (AWS-SAA) obtained in April 2021, a Red Hat Certified System Administrator (RHCSA) obtained in November 2020, and a Cisco Certified Network Associate Routing and Switching (CCNA) obtained in June 2020.

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