Disha Parnami is a seasoned professional in customer success management with extensive experience across various organizations. Currently serving as a Senior Customer Success Manager at 11:11 Systems since March 2025, Disha previously held the role of Manager, Customer Success at Breathe Well-being from March 2021 to February 2025, where responsibilities included managing teams and enhancing customer loyalty through improved Net Promoter Scores (NPS). Prior experience includes consultancy at Max Healthcare and key account management at Momkidcare, along with an internship at Max Smart Super Specialty Hospital. Disha also has a strong educational background, holding a Post Graduation degree in Public Health Nutrition from Lady Irwin College, a Bachelor's degree in Science from Acharaya Narendra Dev College, and foundational education in Medical Science from Blooming Dales International School. Noteworthy accomplishments include project design recognition at NCIBE-2017 and training as a Lactation Consultant under the Government of India.
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