Danette Olson

Danette Olson is a seasoned professional with extensive experience in business applications and client services. Currently serving as a Sr. Business Applications Analyst at Sower (formerly 11T Services) since December 2020, Danette previously held various roles at West Corporation from January 2000 to May 2017, including Process & Training Analyst, Sr. Client Operations Program Manager, Client Services Manager, Program Manager, and Account Manager. Danette's work has focused on developing and improving processes, managing client relationships, ensuring the delivery of high-quality services, and mentoring staff. Danette holds a degree from the University of Nebraska-Lincoln.