Berta Devenyi

Berta Devenyi is a skilled Customer Care Specialist at 13cabs since June 2021, overseeing escalated customer queries, quality control of complaints, and refund organization. Berta has garnered experience as a Data Analyst Intern, where data structuring and trend analysis using tools like Power BI and Tableau were key responsibilities. Previous roles include Customer Experience Operator and Accounts and Admin Officer at Ark Centre, focusing on administration, reporting, and stakeholder liaison. Earlier tenure at Jewish Care Victoria involved project administration and accounts payable functions, ensuring adherence to budgets and processing invoices. Berta holds a Master's degree in Finance from the University of Pécs and has furthered education at Monash University in 2022.