Talmage Lucas

Talmage Lucas is a seasoned technical support engineer with a strong background in SaaS environments and customer support. Currently serving as a Senior Technical Support Engineer at 15Five since December 2022, Talmage acts as a Technical Account Manager, assisting major customers with integration issues and troubleshooting using tools like SQL and Django. Prior experience at Accelerated Technology Laboratories, Inc. as Lead Support Engineer involved managing SaaS environments, repairing customer data, and training new support engineers. Talmage started in the retail sector at Vail Resorts, where managerial roles included overseeing staff and achieving operational goals in a fast-paced setting.