Bob Lancaster

Bob Lancaster has a diverse work experience, starting with their role as a Sales Lead at Fontana Sports Specialties from 2004 to 2010. During this time, they worked in various departments, trained new staff, and handled scuba rentals and ski equipment sales.

From 2010 to 2011, Bob worked as a Sales Lead at Earth Sports LLC, where they trained and supported staff, managed store operations, and assisted with special order sales and repairs.

Next, Bob joined Neptune Mountaineering, Inc. in 2011 as Co-head of boot-fitting, Floor manager, and Rental Manager. Bob supervised boot-fitting staff, oversaw the store and sales staff, and ensured customer satisfaction.

In 2016, Bob transitioned to 1Call, a Division of AMTELCO, where they held two roles. First, as a Product Specialist for miSecureMessages and MergeComm, they built relationships with prospects and customers, understanding their needs and providing solutions to improve efficiency. Later, they became a Regional Sales Manager, focusing on improving workflows and communication processes in healthcare settings to enhance patient care.

Throughout their work experience, Bob has demonstrated a passion for building relationships, helping others, and achieving customer satisfaction.

Bob Lancaster attended Madison Area Technical College from 1996 to 1998, where they earned an Associate's degree in Architecture. In terms of additional certifications, Bob obtained the certificate "The Persuasion Code, Part 1: The Neuroscience of Sales" from LinkedIn in December 2022. Prior to this, they also obtained certifications in "Sales: Handling Objections," "Managing Your Sales Territory," and "Solution Sales" from LinkedIn in June 2021, May 2020, and April 2020, respectively.