Laura Cruz is a Senior Customer Success Analyst and Team Leader at 1Doc, where they lead a team responsible for over 300 active clients, focusing on delivering exceptional customer experiences. They previously served as Chief of Staff in the Finance Department of the Praia Grande City Hall, managing financial processes. Laura holds a bachelor's degree in International Relations from UNESP and has pursued additional postgraduate studies in International Humanitarian Law and Administrative Law and Public Management. Prior experience includes roles in legal assistance and project implementation, showcasing a strong background in customer success management and project oversight.
This person is not in the org chart
This person is not in any teams
This person is not in any offices