Arnoud V. is a seasoned customer success and service delivery manager at 1GLOBAL, with over 20 years of experience in the ICT and telecommunications industry. Currently, Arnoud builds and maintains strong relationships with customers, primarily large mobile network operators and corporate institutions, ensuring their satisfaction through effective onboarding and ongoing support for eSIM and IoT solutions. Arnoud leads service review meetings, provides customer trainings, and advocates for customers' needs within the company. Previously, Arnoud held various project and service management roles at companies including Versatel Telecom and Chorus NZ, and is certified in Prince2 and ITIL, with proficiency in English, Dutch, and German.
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