Joe Edens currently serves as the Team Manager for Customer Success at 1Password, leading the Trelica Customer Success team since January 2025. Previously, Joe held the position of Head of Customer Success at Trelica by 1Password, where responsibilities included developing a comprehensive Customer Success playbook and mentoring a team of Customer Success Managers. Prior experience includes managing a portfolio of enterprise higher education accounts as a Customer Success Manager at FormAssembly, and various roles in admissions, marketing, and teaching across educational institutions such as Ramp University and Ivy Tech Community College. Joe Edens earned a Bachelor of Science in Communication from Oral Roberts University in 2014.
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