John Shek is an experienced professional in customer support and technical analysis, currently serving as Senior Manager Customer Support at 1Password since June 2020. Prior roles include Technical Support Manager at BlueCat from November 2014 to June 2020, where responsibilities encompassed team leadership and senior technical analysis. Earlier positions held at AJB Software Design Inc. included Technical Analyst II, and experience at IT Network Systems involved IT consulting. John began a career in IT with positions such as IT Support at Toronto Community Employment Services and Technician at Canada Computers. John is also pursuing ongoing education at Ryerson University, having previously completed studies at Unionville High School.
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