Laura Rooke

Laura Rooke has extensive experience in customer and technical support, beginning with a role as Windows Mobility Forum Moderator at Microsoft from June 2006 to August 2013. Laura transitioned into technical support positions at Zend Technologies and SplashData, followed by a role at GoLightly from August 2008 to May 2014. In May 2014, Laura assumed the position of Manager, Customer Support at 1Password, where the focus has been on enhancing user assistance. Additionally, Laura contributed to the community as a Microsoft MVP and worked as a blogger for Thaddeus Computing/iPhone Life magazine from January 2010 to January 2013, while also engaging in writing and reviewing for Flatburger, Inc. during 2007-2008.