Lynette Kontny is an experienced leader in customer success and operations, currently serving as the Director of Customer Success at 1Password since December 2018, following several roles including Senior Manager of Customer Support. Prior to 1Password, Lynette was the COO at Rockstar Coders, a digital agency, and the Chief Operating Officer at Highrise HQ, a profitable SaaS CRM. Additional experience includes roles as Program Manager at National General Insurance, Business System Owner and Project Manager at Tower Group Companies, and various positions at Allstate Insurance, where significant contributions were made to technology delivery and governance. Lynette holds a Bachelor of Science in Chemical Engineering from the University of Illinois Urbana-Champaign and completed the altMBA program in 2018.
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