Shane Summers is an experienced professional in client services and operations management, currently serving as the Director of Client Services at 1stDibs since July 2021. In this role, Shane oversees global support teams across the USA, UK, and India, ensuring an optimal end-to-end client experience on 1stdibs.com by regularly reviewing KPIs. Prior experience includes positions at GLG as Senior Manager, Client Services and Senior Manager, Platform Operations, where Shane facilitated connections between clients and subject-matter experts. Shane's career began in various roles including Senior Project Support Specialist at EPIC Real Estate Solutions, Inc. and several positions in the real estate sector, demonstrating a strong foundation in operations and customer interaction. Academic credentials include a Bachelor of Arts in Broadcast Journalism from The University of Texas at Austin.
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