Joel Smith

Joel Smith is a seasoned professional with a diverse background spanning various roles in technical support, security, and education. Currently serving as a Field Support Engineer II at Merchant Partners LLC since June 2019, Joel provides crucial support for merchants using the partner gateway, alongside creating technical documentation. Previous experience includes roles such as Mobile Patroller at REEF Security Solutions and TrackTik Administrator at PalAmerican Security, where Joel managed security operations across multiple sites in the Pacific Northwest. Earlier positions encompassed technical support at Decipher, Inc., where expertise in programming and survey platforms was utilized, as well as tutoring roles in mathematics and science, reflecting Joel's strong educational foundation with a Bachelor of Arts in Mathematics from California State University, Fresno.