David Galassi

David Galassi is a seasoned professional in product management and customer care, currently serving as Product Senior Manager at 1WorldSync since January 2022. In this role, David drives strategic initiatives focused on content automation, validation, and analytics, collaborating with engineering and customer support to enhance platform capabilities. Previously, David held the position of Customer Care Manager EU and Senior Customer Care Advocate at 1WorldSync, where responsibilities included leading the European Customer Care team and maintaining excellent relationships with key customers. With extensive experience at CNET Content Solutions as EU Program Manager and a background in sales operations and marketing coordination, David has a strong foundation in customer relations and service delivery. David's educational credentials include a Diplôme de commerce from Ecole Blanc Montreux and certifications in English and communication.